ADSL Broadband FAQ

Here are some answers to FAQ (Frequently Asked Questions) about ADSL Broadband:

1: What is broadband? 
Broadband means, very simply, a high-speed connection to the Internet that is 'always on'. It is up to 40 times faster than a 56K modem enabling you to view web content and download files more quickly. It's called broadband because it has a much larger capacity to receive (and send) data.

2: What equipment do I need for broadband?
Essentially all you need is a computer that meets the minimum requirements, a suitable phone line, plus a broadband modem and microfilters (phone adapters) – which you can add to your broadband order. Depending on what package you choose, you’ll either be able to install everything yourself or have an engineer come to help you.

3: Will I need to buy any extra software?
As your broadband connection is 'always on', it is a good idea to install firewall software to protect you from any attempts by hackers to access the files on your computer. You may also choose to buy anti-virus software.

4: How do I choose the service that's right for me?
This will depend on what you will be using broadband for. If you are using it from home or a small office, choosing a service that offers a speed of 256 kbs is ideal for general surfing and emailing. However, if you are downloading lots of videos or sending very large files, it may be better to choose a broadband service with even higher capacity.

5: Am I charged for the time my broadband modem or computer is online?
No, with most broadband packages you'll pay a fixed amount each month, no matter how often you use it. You should always check this when ordering.